You want your information technology (IT) department to go beyond basic IT service delivery, so they can help the business innovate and stay ahead of the competition. Yet Sarbanes-Oxley and COBIT/ITIL are adding compliance and governance requirements to IT departments, security concerns demand continuous monitoring, and it continually seems that all IT departments are being asked to do more with less.
It seems that Australian boards find it hard to understand ICT (CPA Australia have even put out a guide about it). So if you're a C level executive without an "I" in your title, you might be expected to not worry much about IT.
However the consequences of being found in breach of your software license contracts has increased, and real costs savings can be found by putting an effective IT/SAM program.
In our view most IT departments spend too much time providing basic IT service levels. Why do something manually, or in an ad hoc fashion when you can automate it? In order to free up their time, we help them implement: